Privacy policy

Privacy policy & Legal notice

thesmilingzebra.com is a website edited by The Smiling Zebra Sàrl, registered in the commercial register of the canton of Vaud. Its ID number is CHE-270.675.836. Its registered office is located Chemin de la Gare 26, 1884 Villars-sur-Ollon
Responsible for the publication: Ms. Zoe Ganz.
Webmaster: Ms. Zoe Ganz.
Data Protection Officer: Ms. Zoe Ganz.
The website is hosted by the company Infomaniak, Rue Eugène-Marziano 25, 1227 Geneva, Switzerland, IDE: CHE-103.167.648.

The Internet site https://www.thesmilingzebra.com (the Site) is the exclusive property of The Smiling Zebra Sàrl.
The consultation of the Site is subject to the full acceptance and respect by the Internet users of the following conditions of use.
The Internet user undertakes to make personal and non-commercial use of the information contained on the Site. In case of non-compliance with the provisions of this legal notice, the user may be held civilly and/or criminally liable.

1. Content of the Site
The Site is operated by The Smiling Zebra Sàrl.
It presents the activity and services of The Smiling Zebra

2. Intellectual property
In general, the data, texts, information, logos, visual identities, images (animated or not) and their formatting, videos, appearing on the Site are the property of The Smiling Zebra Sàrl. and are protected as such by the provisions of the Intellectual Property Code.
Any Internet user undertakes not to use them except within the strict framework offered by the Site.

3. Protection of personal data
The Internet user may be required to provide certain personal data by answering the forms offered on the Site. The entry of this data is necessary for the processing of the Internet user’s request by The Smiling Zebra Sàrl.
The Smiling Zebra Sàrl. undertakes to comply with the provisions of Law No. 78-17 of January 6, 1978, relating to data, files and freedoms amended and Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016 known as “RGPD” and take all necessary precautions to preserve the security of personal information entrusted.

Responsible for the processing
The Smiling Zebra Sàrl. processes the personal data of Internet users in its capacity as data controller.

Personal data processed and purpose of processing
The Smiling Zebra Sàrl. collects personal data on the Site from Internet users who have contacted it, via the online contact form. This data is necessary to respond to the Internet user’s request. Within the framework of the provision of its services, The Smiling Zebra Sàrl. processes only the following personal data strictly necessary for their contact request: name, first name and email address.
The purpose of processing this personal data is to enable The Smiling Zebra Sàrl. to respond to the requests of Internet users.

Recipients of personal data
The personal data collected on the Site are processed solely by the members of The Smiling Zebra Sàrl team.

Personal data is stored on hosting servers located in Switzerland. Internet users are informed that their personal data will be subject to the same protection as that required in Europe insofar as the company responsible for hosting is obliged to comply with the RGPD concerning the personal data of European citizens.
Duration of retention of personal data
The Smiling Zebra Sàrl. undertakes to keep personal data, unless otherwise required by law or regulation, for a maximum period of three years from the last contact with the user, whether initiated by The Smiling Zebra Sàrl. or the user.
At the end of this period or in case of exercise of its rights by the Internet users, The Smiling Zebra Sàrl. undertakes to destroy any copy of the personal data of the Internet users that it would hold.

Security of personal data
The Smiling Zebra Sàrl. undertakes, as part of its obligation of means, to take all necessary precautions and implements appropriate technical and organizational measures to ensure an appropriate level of security and to protect the personal data of Internet users against alteration, destruction, and unauthorized access.
Security of personal data
The Smiling Zebra Sàrl. undertakes, as part of its obligation of means, to take all necessary precautions and implements appropriate technical and organizational measures to ensure an appropriate level of security and to protect the personal data of Internet users against alteration, destruction, and unauthorized access.
Rights of Internet users to their personal data
Internet users have the possibility of exercising their rights of access, rectification, deletion, opposition, limitation of processing, portability of their personal data, the right not to be subject to an automated individual decision and the right to revoke their consent, regarding the personal data they provide.
To exercise one of these rights, you should send your request by email to the following address: info@thesmilingzebra.com
The Smiling Zebra Sàrl. undertakes to reply as soon as possible and at the latest within one month of receiving the request.
If Internet users consider that the processing of their personal data constitutes a violation of the legislation in force, they have the possibility of lodging a complaint with the CNIL.

Confidentiality of personal data
The Smiling Zebra Sàrl. guarantees the confidentiality of the personal data processed and ensures that the persons authorized to process the said personal data also undertake to respect this confidentiality obligation.

4. Cookies
Browsing the Site may result in the installation of cookies on the user’s computer.
The data obtained by means of these cookies is intended to facilitate subsequent navigation on the Site and is intended to allow various measures of frequentation on the Site.
The user of the Site has the possibility of deactivating cookies by going to the options of his browser.

5. Google Analytics
The Smiling Zebra Sàrl. uses Google Analytics to track visitors to this Site.
Cookies are used by Google Analytics to collect this data.
In order to comply with the new regulation, Google has included a modification to the processing of data that users can consult on this page.
The Smiling Zebra Sàrl. commits itself to process anonymously the collected data and to deactivate the “data sharing”.

6. Responsibility
The Smiling Zebra Sàrl. declines all responsibility for any malfunctions that may occur on the site and result in loss of data or unavailability of access to information produced on it. The Smiling Zebra Sàrl. cannot guarantee the completeness and accuracy of information on the site and the absence of modification by a third party (intrusion, virus). The Internet user is solely responsible for the use he makes of the content of the Site.
The elements presented on the Site are subject to change without notice and are made available to Internet users, without any guarantee of any kind, express or implied.
The presence of hypertext links on the Site does not create a solidarity of responsibility between The Smiling Zebra Sàrl. and the owners of the other sites, as for the contents of the sites on which the Internet user is redirected. Only the responsibility of the said sites can be engaged.